At Printyourwear, we are passionate about delivering top-notch merchandise and ensuring your satisfaction. In the unlikely event that you receive a damaged product due to our error, we offer hassle-free replacements or full refunds (shipping costs excluded).
Requesting a Refund/Replacement: If the item you received doesn't match the description, please provide us with a clear photo displaying the discrepancy. Your request for a replacement or refund will be promptly processed according to your preference. In case any items are missing from your order, inform us of the specifics, and we will arrange for immediate shipment. If necessary, kindly provide a photo of the shipping label on the parcel as soon as possible.
Processing Time for Refunds/Replacements: Refunds will be credited to your original payment method. Depending on the payment method used, PayPal refunds typically take 1-2 days to appear, while debit card refunds may take 3-4 days to reflect on your card or statement.
For replacement orders, we'll process and ship them using the same method as your original order, and the shipping timeframes will align with the guidelines in our shipping policy.
We are dedicated to resolving any issues you may encounter promptly. If you have any questions or require further assistance regarding refunds or replacements, please don't hesitate to contact our customer service team.
Get in Touch with Us:
Email: support@printyourwear.com